Frequently Asked Questions (FAQ)

How fast do you ship?

For all in-stock items (our website shows stock), we ship out the same day. Please note the following:
For orders with USPS Shipping, all orders received by 8 AM (ET) are shipped the same day.
For orders with UPS Shipping, all orders received by 1 PM (ET) are shipped the same day.

Do you ship to Argentina, Mexico, Peru, Brazil, Colombia, Bolivia etc?

Yes, we ship worldwide. For customers based in South America, please note that we can easily ship to a US-based freight forwarder company.

I do not have access to a computer. Help?

Go ahead and call us 561-228-8883. We can take your order over the phone

I already know exactly what items I need. How do I order quickly?

Use our Search Function to pull up the products you’re looking for. You can search by product name, manufacturer name or item number.

Which payment methods are accepted in the Online Shop?

We accept Paypal and all major credit cards. As of January 2019, we also accept Apple Pay both in-store and online.

What are the delivery charges for orders from the Online Shop?

All shipping charges are calculated automatically based on item weight, destination zip code and country

I see Free Shipping on your website. However, shipping is being added when I proceed to Checkout. What gives?

Some items (saddle pads for example) are not eligible for Free Shipping.

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